By purchasing from TeaLife, you understand that you are responsible for any and all brokerage and customs fees you may incur on your end. I will do everything in my power to ensure smooth delivery, but once your package leaves Hong Kong, it is your responsibility. I have sent thousands of packages all over the world in the last ten years and very few packages go missing (less than 0.1%)!
Refunds are available before your order is packed and shipped. All refunds before shipment are subject to a 15% handling fee.